Official name: Euneos Oy
Address: Mäntyviita 7H, 02110 Espoo, Finland
PIC: 950782555
OID: E10124150
Reg. number: 1935880-3
VAT number: FI19358803
Email: courses@euneos.eu
Phone: +358 407 516 478

Legal representative:
Riku Korosuo
CEO of Euneos Ltd.

The company is based and registered in Helsinki, Finland.

All courses listed in the course calendar are confirmed, unless marked as Planned. The trainer will contact participants about 1–2 weeks before the course with the final programme, practical instructions, and the final venue details.

To qualify for VAT exemption, you need to register as a representative or employee of a school or organization and attach a screenshot/picture of a VAT-number or Erasmus-related OID (Organization ID) during the registration process on the checkout page. If your organization doesn’t have either, you can attach a tax certificate, trade register extract, or similar from your country.

Click here for comprehensive instructions on how to log in (returning customers), apply for VAT exemption, and the available payment methods.

After completing your registration, you will receive an invoice by email due in 7 days.

If your grant money hasn’t arrived yet, just email us at courses@euneos.eu and tell us when you expect to be able to pay. We will adjust/agree on a later payment date and keep your place reserved.

Payments are typically made by bank transfer, but credit card payments are also possible. Please make sure to include the order number as the payment reference so we can identify your payment correctly.

If you have already paid but have received a reminder, please send us proof of payment so we can verify it. Please note that payment confirmation may take a few working days to appear in our system after the transfer has been made.

If your organisation needs a specific invoice format, VAT correction, or additional details (such as project/OID number or address changes), please contact us and we will adjust the invoice.

Yes — once registered, you can start arranging travel and accommodation. However, we strongly recommend booking only flexible flights and accommodation, as we are not responsible for travel/accommodation costs even in cases of schedule changes

You will find the provisional course venue addresses for Helsinki courses here. The exact venue address is confirmed once the final group size and practical arrangements are known, typically 1–2 weeks before the course. Then the trainer will contact all participants about the final venue address and detailed instructions on how to reach it.

Therefore, we recommend booking accommodation in a central and well-connected area of the city, which allows easy access to the course location once the address is shared.

You can join a 7-day course but attend only 5/6 days and pay the 5-day/6-day fee (500€/580€). You will need to start the course at the same time as other participants, but you can end it earlier. The catering package fee will remain the same (typically 140€). Your certificate will show the actual days/hours you attended.

Please contact courses@euneos.eu to get a discount code before making the registration.

We can support the validation of your mobility, but you should prepare the Learning Agreement and Europass documents so that they align with your Erasmus+ project.

We are happy to sign the documents after they have been completed. On the course pages and on Euneos website, you will find the necessary information, such as

• learning outcomes
• activities and tasks (programme)
• course provider and trainer details

to help you complete your documents correctly, You can also ask the AI chatbot on Euneos website to help prepare a learning agreement / Europass draft for a specific course.

Yes. We can provide a signed confirmation letter for participation when needed. Please download the confirmation letter draft here, fill in all the data, and send it to courses@euneos.eu for the signature.

Yes, we offer course certificates at the end of the course, as long as the participants
have been taking part in the course programme.

Yes, it is possible. Please contact courses@euneos.eu, providing the necessary details.

At the moment, the European School Education Platform does not provide course IDs for courses, so there is no separate course ID you can use for Euneos courses right now.

You can:

• Simply use the course title, dates and venue in your Erasmus+ documents / Beneficiary Module, and
• Keep an eye on this page for future updates about course IDs:
  https://school-education.ec.europa.eu/en/learn/courses

If your National Agency or school form insists on a “course ID”, they usually accept the course name + provider OID instead. Euneos OID is: E10124150.

We will write invitation letters only after the full payment. If the participant cannot get a visa and sends evidence about the rejected visa application, we will refund the paid amount. However, 100€ (excl. VAT) will be deducted as an administrative fee.

If unable to attend, the registered person may substitute someone else from the same organization or attend the same or another Euneos course, by sending a notification to courses@euneos.eu.

Course cancellations are accepted if conveyed at least 30 days before the starting date of the course. In such cases, Euneos will refund the full fee paid minus 160€ administration cost.